Our company contracted HDI Group to help streamline our back-office processes. My team envisioned a straightforward business process optimization project, which is why as CEO I wasn’t planning on being directly involved. HDI Group however went above and beyond the initial requirement by identifying direct links between streamlined operational workflows and business model differentiators. This attracted my personal involvement in the project and resulted in upgraded marketing materials as well as adjustments to our go-to-market strategy.
HDI Group is a solid performer on projects where well-defined challenges dictate a best practice type solution. HDI Group is an outstanding performer when they are allowed to jointly explore the problem space with their clients and pursue the development of truly innovative solutions.